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Veritas Netbackup Service

The Sub2-Netbackup Service (Sub2-NBUS) is Sub2, Inc’s installation and configuration service for Veritas Netbackup. It is available both to equipment manufacturers and software companies needing to augment their professional services staff, as well as to end customers desiring professional, highly competent design and deployment of Veritas Netbackup into their server/storage environment. The Sub2-NBUS is divided into several phases to ensure the customer’s backup environment will meet desired performance and reliability goals.

Design Phase

Sub2-NBUS engineers bring years of experience installing and configuring Veritas Netbackup in small to large scale IT environments. In the Design Phase, Sub2-NBUS engineers spend the time required to evaluate the customer’s existing design and make recommendations for optimizing the architecture with best practices gleaned from their extensive fieldwork with the product. The deliverable this phase produces is a Design Specification Document.

Deployment Phase

Sub2 is unique in that its engineers are expert at design as well as deployment of Netbackup environments. They have extensive experience installing and configuring Netbackup as well as the server and storage hardware, operating systems and middleware required to deploy and optimize this product. In fact, the experience they boast reads like a veritable “Who’s Who” of technology companies – Sun Microsystems, EMC, Veritas, Microsoft, Brocade, Emulex, Hitachi, IBM, Fujitsu, Hewlett Packard, Oracle, Sybase, Peoplesoft, SAP. A unique part of Sub2‘s Deployment phase is its emphasis on mentoring while the design is implemented. While this is not a requirement imposed on the customer’s staff, Sub2 believes that companies that take advantage of this mentoring will be better prepared to support their critical environments and to plan for future growth. The deliverables this phase produces are a Build Specification Document and the complete implementation of the Design Specification Document.

Test Phase

In spite of the movement towards heightened interoperability, protocol standardization and virtual products, or perhaps because of that movement, today’s technology environments are more complex than ever before. For this reason, no Sub2-NBUS is considered complete without the execution of a thorough, custom Test Procedure Plan. Functionality like ad-hoc and scheduled backups, restores, backup class creation, include and exclude file definition and use, and status monitoring can and should be demonstrably tested before the customer signs off the environment as acceptable. The deliverable from this phase is the Test Procedure Plan Document, which is signed both by the Sub2 engineer who performed the tests and the witnessing customer representative.

Summary

A Sub2-NBUS can be ordered for any compatible server platform, regardless of the scale of the planned environment. A basic Sub2-NBUS includes the following:

Architectural design review

More complex customer environments, e.g. high availability clustering, multi- site disaster recovery implementations, custom scripting, SAN configuration etc. require a scope review and will be quoted based on an estimate of the time and materials required for completion.

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